Business Communication Professional Communication in the Global Workp

Question: Discuss about theBusiness Communication forProfessional Communication in the Global Workplace. Answer: Training Brief Introduction The purpose of training session is to meet the industry professional standards by improving/developing the professional skills, extending the knowledge and job competencies of the audience members. The training session will be planned for giving the best teaching by the expert trainers for the business executives of a small business organization to improve their business communication skills at large extent(Dwyer, 2012). It will be at the executive level and learner-oriented to enhance the business communication of the employees. Audiences Current Knowledge, Skills-Base and Abilities The current knowledge, skills-base, and abilities of the participants or audience members are not of the industry professional standards because the lack of skills or weak skills unable to give expected performances. The few audience members are weak in communication skills, interpersonal skills, and writing skills. While some other audience members have weak decision-making skills, problem-solving skills, and negotiation skills. The poor skills level and inadequate job competencies influence their performances and productivity because these hinderto deliver the satisfactory performancesby the audience members (Goodall, Jr., Goodall, and Schiefelbein, 2009). The professional qualifications of some audience members are not of the highly professional standardized and few of them not matching the job profile. Some audience members lack adequate professional knowledge because of lack of experience or little experiences which is from 0 month to 1 year, while some others have relevant professional knowledge to some extent because of having experiences from 1 year to 3 years. Some audience members have poor abilities to communicate the clients and organizational members effectively because of the weakcommunication skills. Some audience members often fails to solve the problems in the contingent situations, while some others find difficulty to take the right decisions at several times because of weak decision-making skills(Hammersley and Reid, 2014). The weak skills-base and lack of adequate job competencies make them often fail to deliver the expected performances. By planning a training session, the weak areas of performances, weak skills, and lack of job competencies will be improved to the great extent. The Audiences Want to Know The participants or audience members want to know that the training provided by the expert trainers will be able to develop their lack skills including communication skills, negotiation skills, writing skills, and personality development skills. The audience members are interested to know that they would be able to communicate the organizational members effectively, to write mails in a professional manner, and to interact the clients effectively at the end of the training session. The audience members also want to know which learning programs, study materials, methodologies, and schedules will be used to train them. They will also be interested to know about the organizational safety policy, internet policy, and corporate culture (Hartley and Chatterton, 2015). They desire to know whether the training session will be able to meet the organizational professional standards by extending their relevant professional knowledge and job competencies. Along with this, the audience members wil l be willing to know that the professional standardized will be maintained by the trainer by utilizing video presentation, graphs, chart, slides, tables, demonstrations, case studies, demonstrations, brainstorming, and group discussions during the training sesssion. C Facilitator Knowledge The facilitator is the person who helps the participants or audience members to learn the topic or issue held during the training session. The facilitator knows how to organize a training session by providing the primary source materials, learning programs, projector, and internet programs to the trainer. The facilitator knows how to create an inclusive learning environment to by meeting the industry professional standards. The facilitator knows that the training session should be facilitated learner-oriented aimed at drawing the learners attention to learn the new skills and knowledge. The facilitator is the person who determines the success of the training session through his ideas, agenda, actions, and decisions. The facilitator knows the way to reach the best learning reflecting the skills and knowledge of the audience members by using video presentation, slides, discussions notes, demonstrations, group discussions, case studies, lectures, and case studies. The facilitator involves the high level of contents of the research topic, leaning styles and approaches, and collaborative problem-solvingin the training session (Shaw, 2014). The facilitator knows how to reach the best training outcomes by planning the training schedules, activities, primary source material, and learning methods. The facilitator establishes the working agreements and rules of the training session to inform the participants to know the group norms and expectations. Goals Statement The goals statement for this training session will be attaining the optimum productivity and good performance outcomes by meeting the industry professional standards of the employees. This training session will include the following goals:- To become a productive workplace by developing the skills, knowledge, and job competenciesof the executive audience members through learning programs To enhance the employees performances and productivity through gaining their commitment and high motivation level by using the personality development methods and learning programs (Krizan, Merrier, Logan, and Williams, 2010) To determine what the audiences want to know at the end of training session To utilize learning programs, online studies, case studies, demonstrations, group discussions, communication books, magazines, and e-journals to assist the trainer in order to improve the communication skills, decision-making skills, interpersonal skills, and personality development abilities E Learning objectives The learning objectives of the executive training session will be associated with enhancing the professional skills, job competencies, and current knowledge of the audience members required to meet the organizational goals and objectives effectively. The following learning objectives will be determined for ensuring the success of the learning session:- To assess the employees performances by examining their strengths and weaknesses To evaluate the success of the training session by attaining the positive results from the session To ensure the professional standardsof the participants by providing them adequate job knowledge through the specific training schedule To minimize the weaknesses or weak points of the employees by working on their weak areas To establish the means of providing them effective job knowledge required for performing the actions, duties, and tasks To hold the training session learner-oriented based on employees learning skills and performance criteria (Newman, 2013) To assist the trainer articulate exactly what the audiences or learners want to know at the end of the training Guide the development of the appropriate learning methods, contents, and materials by the trainer to facilitate learning-oriented training for the development of the employees To determine whether training is in continuing in the right direction by ensuring the desired programs goals and objectives are achieved To ascertain what kinds of skills, knowledge, and job competencies required for the participants to perform effectively toward for the attainment of organizational goals and objectives Conclusion This assessment described the learning objectives and goals statement of the training session, audiences know-how, facilitators knowledge, and current skills level and knowledge of the audiences. By planning the training session, the weak skills, lack knowledge, and job competencies would be expected to be improved to the great extent. References Dwyer (2012)Communication for Business and the Professions: Strategies and Skills. Australia: Pearson Higher Education AU. Goodall, H. L., Jr., Goodall, S., and Schiefelbein, J. (2009)Business and Professional Communication in the Global Workplace. USA: Cengage Learning. Hammersley, R., and Reid, M. (2014)Communicating Successfully in Groups: A Practical Guide for the Workplace. UK: Routledge. Hartley, P. and Chatterton, P. (2015)Business Communication: Rethinking your professional practice for the post-digital age. UK: Routledge. Krizan, B. C. A., Merrier, P., Logan, P. J., and Williams, S. K. (2010) Business Communication. USA: Cengage Learning. Newman, A. (2013)Business Communication: In Person, In Print, Online. USA: Cengage Learning. Shaw, G. (2014)The Art of Business Communication: How to use pictures, charts and graphs to make your business message stick. UK: Pearson Education.